You will receive a link to your downloads in your order confirmation email. Do get in touch with liz – firstname.lastname@example.org if you experience any issues with download limits etc.
Orders sent before 12pm on weekdays will usually be sent out the same day.
We ship all our card orders First Class via Royal Mail. We find this is the best option for cards as no signature is required and they usually arrive within 1-2 working days.
We ship cards internationally using International Standard, and UPS for larger items.
Your order will come packaged securely to ensure all cards remain flat.
We do not use tracked shipping services as standard, if you would like tracking please get in touch with us before placing your order and we can tell you the cost of using a tracked option. It’s something we’re hoping to add to the site very soon!
We don’t use plastic to wrap our cards or gifts, cards will arrive ‘naked’ within the protective envelope/package. All packaging is recyclable.
If your card does not arrive within 5 working days (UK) or 14 working days (International) after you place your order, please do get in touch and we will do our best to rectify this.
If you need your card for a specific occasion or are getting concerned it won’t make it in time, do get in touch with us by email: email@example.com. We’ll be more than happy to help.
- All Jelly Armchair cards are blank inside.
- We can handwrite your card and send it straight to the recipient.
- Make sure the ‘shipping address’ is the recipient’s address.
- Write your message in the ‘gift message in card’ box.
- We will hand write your message and send it straight to them.
- Remember to sign your name in the card (if you want them to know who it’s from), it’s surprisingly common for people to forget this when typing out their message!
Don’t tell me, you forgot it’s your pals birthday… Well, good thing we can handwrite your card for you and get it sent straight off directly to your friend’s house! Whether you are short on time, all your pens have run out of ink, or you’re just a bit busy right now, don’t worry we’ve got it covered. Just pop your message in the ‘gift message in card’ box on the checkout page and we’ll handwrite your message into the card for you. Just remember to set the shipping address as the recipients. It will arrive with the recipient just like you’d sent it yourself.